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CONSUMER INFORMATION FOR TEXAS

9/1/2025

PLEASE READ THIS INFORMATION FOR CONSUMERS IN THE STATE OF TEXAS CAREFULLY AND IN ITS ENTIRETY.

House Bill 4224 (89th Regular Session), which went into effect on Sept. 1, 2025, requires licensees to, per Section 181.105 of the Health and Safety Code, prominently post on their website and at any facility detailed instructions for a consumer to:

  • Request the consumer’s health care records from the licensee:

    • ​All records requests must be made in writing and sent to kyle@therootedbraintherapy.com or via mail (USPS, UPS, FedEx) sent to The Rooted Brain, PLLC at 8700 Menchaca Rd., STE 805, Austin, TX 78748.

  • The Texas Behavioral Health Executive Council can be contacted through various modalities:

    • Website: www.bhec.texas.gov

    • In-person: I1801 Congress Ave., Ste. 7.300
      Austin, Texas 78701

    • Phone: (512) 305-7700

    • Investigations/Complaints 24-hour, toll-free system- (800) 821-3205

  • Or, through the Office of the Attorney General, file a consumer complaint